To put it mildly, we're getting slammed (and we mean that in a good way) with phone calls regarding details for this week's Adam Lambert presales. In Admin, Ticketing, Marketing, Development...the phones are ringing off the hook.
So here's the skinny...and a disclaimer. It may seem ridiculous to go into this level of detail. But then you're not the one dealing with these passionate (and highly emotional) fans.
Do not go camp in front of the Brown Theatre! The Brown box office will not be open. This show is ticketed through The Kentucky Center box office.
Adam's Fan Club buys Wednesday, May 19.
Adam Lambert's fan club will buy tickets first. We don't have any control over that.The fan club presale is Wednesday, May 19. The fan club has limited access. Seats will be available for the presale on Thursday, May 20. A 4-ticket limit per order will be enforced. We do not have control over fan club ticketing access - that is mandated to us by the artist's management. Once that percentage is sold, fan club folks will be instructed to come back and try to purchase again during the public on sale, May 21. Regarding Lambert's fan club, visit his website for details.
Kentucky Center Members (donors) buy Thursday, May 20, 9 a.m. - 5 p.m.
Our Kentucky Center Members (donors at the $100 level and above) will get first crack at the remaining seats beginning Thursday, May 20, at 9 a.m. Members have already received email instructions on the presale. A 4-ticket limit per order will be enforced.
If you're not already a Kentucky Center Member, and want to make a donation to get the opportunity to buy tickets at 9 a.m. on May 20, you need to join by 4:30 p.m. on Wednesday, May 19. Membership starts with a gift of $100 or more, which supports The Kentucky Center's non-profit mission. There are other benefits that apply throughout the year. You can read about benefits here. You can join online. Or you can call (502) 562-0159 and talk to a live human being about Membership.
Kentucky Center eClub buys Thursday, May 20, 10 a.m. - 6 p.m.
Our eClub will have the opportunity to buy tickets starting one hour after the Members (donors). The eClub received their presale instructions and promotion code via email last night. We highly recommend using the promotion code ONLINE during the presale as we expect call volume for this presale to possibly overload the capacity of our phone room. Follow the "buy early online" link in your eCard.
eClub, if you come to The Kentucky Center website "cold," once you reach the Lambert ticketing page, you'll see the text "tickets not currently available online." That message is for the general public. Simply type the promo code into the box on the page and hit "enter." This unlocks the promo. A 4-ticket limit per order will be enforced.
Now would be a good time to sign-up for our Kentucky Center eClub if you'd like to be in the loop on presale and opportunities for future Kentucky Center Presents shows.
Tickets go on sale to the public Friday, May 21, 10 a.m.
Any seats remaining after the presales close on Thursday, May 20, at 6 p.m., will be available for purchase when The Kentucky Center box office opens for business on May 21, at 10 a.m. If seats remain, they will be available at the box office counter, by phone (502.584.7777, 502.562.0730 TTY), and online.
Hang in there, everybody! It looks like it's going to be a wild ride the next 72-hours.